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At Kaffys Kitchen, we take pride in providing our customers with the highest quality and most appetizing dishes. Our policy is designed to ensure that every customer has a delightful and convenient dining experience. Please take a moment to familiarize yourself with our policy below:

Quality Assurance

Our commitment to quality is unwavering. We source the freshest ingredients and expertly season and prepare our dishes to perfection. We adhere to strict food safety standards and ensure that every dish meets our high-quality standards.

Convenience

We understand that our customers lead busy lives, which is why we strive to make their dining experience as convenient as possible. Our dishes are carefully packaged to maintain their freshness and flavor. We offer flexible delivery options to ensure that our customers can enjoy our mouth-watering dishes at their convenience.

Customer Satisfaction

Customer satisfaction is our top priority. If for any reason you are not completely satisfied with your order, please contact our customer service team. We will promptly address any concerns and work towards a satisfactory resolution. 

Privacy and Security

We take the privacy and security of our customers' information seriously. We use industry-standard encryption technology to protect personal data and ensure that it is handled securely. We do not share customer information with third parties without explicit consent.

Refund and Return Policy

Due to the nature of our products, we do not offer refunds or returns. However, if there is an issue with your order, please contact our customer service team, and we will do our best to resolve the issue to your satisfaction.

FOOD CARE

In order to preserve the freshness of your food please note: HOT FOODS to be consumed immediately or within 2 hours. COLD FOODS: Do not refreeze. Transfer into the fridge immediately and consume within 3 days. 

Contact Us

If you have any questions or concerns regarding our policy or any other matter, please don't hesitate to contact our customer service team. We are here to assist you and provide the best possible dining experience.

Thank you for choosing Kaffys Kitchen. We look forward to serving you with #exquisiteness.